Privacy Policy

At Sheshea Naturals we recognise that we have a responsibility to protect and respect your privacy and take care of your personal data. 

This Privacy Notice, including our General Terms of Service, describes the personal data we collect, how we use your personal data, the reasons we may need to disclose your personal data to others, and how to store your personal data securely. 

For clarity Sheshea Naturals may be a data controller and a data processor for your personal data under certain circumstances. 

We should recommend that this policy is subject to change, so please check our website regularly for any other changes. 

This Privacy Notice sets out your rights under the new laws. 

This notice applies to all our activities under the above brands and however you provide personal information to us, whether you visit us online at any of our websites or visit our stores or contact us via social media or whether you telephone, email, write to or text us. 

 

Our Commitment to Privacy 

Your privacy is very important to us and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared. This statement outlines what our commitment is, why we need to collect personal information, who we may share that personal information with and how you may request access to and correction of the personal information that we hold. This statement relates to personal information we collect through the Website. 

 

What We Collect 

The type of personal information we collect is dependent on the type of service or interaction you wish to receive. Personal information we collect may include: your name, address, phone and other contact details (fax, email etc), date of birth, gender, merchandise information (purchases, orders etc), and method of payment. Sometimes we will also collect other personal information, such as where you shop or what your interests are, so that we can improve our service and product offering to you. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information, products, or services. We do not store your credit card details in any way; they are secured by 128-bit SSL encryption and transmitted directly by you to our payment processing provider. We may also collection information about your online behavior and behavioral patterns when using our website, such as the time and date of your visit, the pages you viewed and how you navigated to, and through, our website. 

 

How We Collect It 

The personal information we collect is generally supplied directly by you through our Website. For example, the details you provide us when you place an order, open an account, subscribe to our emails, join a mailing list, enter a competition, submit an enquiry, or provide feedback to us. There are also certain situations in which we may collect personal information about you from someone else. For example we may collect information from third parties including public sources, our related companies, your organization, your representatives and information service providers. We also receive and store certain types of information through the use of 'Cookies', when you interact with Sheshea Naturals via the Internet. 

Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognize your browser and provide quicker and easier use of our Website. In addition, we may use third party tracking and analytics software to measure and observe user behavior. This enables us to improve our Website performance and your experience with us. 

 

Why We Collect It 

We collect personal information for a number of reasons, including to: deliver, administer and improve the products and services that we offer you, complete other transactions with you or on your behalf, protect against fraud or theft, provide offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related companies and service providers, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others, facilitate acquisitions and potential acquisitions of our business and assets and generally provide you with a premium customer experience. 

 

Who We Share It With 

We may exchange your personal information with other companies who perform part of our service delivery or provide other support services to us, for example, organizations that assist us with postal, data processing and analysis, research, mail, promotional, customer contact, technology, banking, payment, debt collection and maintenance services. We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure) or where required or authorized by law, which may include emergency situations and assisting law enforcement agencies. 

Third parties to whom we disclose personal information may be located in UK, United States of America, and other countries. 

National and/or EU rules sets certain limits to how and when you may share customer-identifying information with Klarna. EU regulations state that the customer must have clicked the Klarna option before the Merchant shares any such information. Basically this means you share privacy data when the customers actively chooses the Klarna option in your checkout and Klarna’s widget is shown, not before. Our default setup complies with EU regulations. If you operate in another jurisdiction, you must check what kind of setup is permitted before you do the integration.

Text Marketing and notifications

By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.

 

Third Party Sites 

This Website may contain links to other websites operated by third parties. Be aware that this privacy statement only applies to the personal information that we collect through this Website. We are not responsible for the collection, storage or usage of personal information at any such third party websites and you should review the privacy policy of any Website you visit. 

 

Payment  

We accept the following means of payment: AMEX (American Express), Apple pay, Google pay, Klarna, Paypal, Shopify pay, Visa, Mastercard and Maestro. Please be sure to provide your exact billing address and telephone number. 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

• Pay in [30] days: The payment period is 30 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerlandand the Netherlands.

The payment methods Pay in [30] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 

Use Of This Website Out Of EUROPE 

We welcome visitors from outside UNITED KINGDOM. However, this is a UNITED KINGDOM based website and this privacy statement governs the personal information collected at this Website irrespective of where you may be located when you visit the Website and interact with it. This means your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the Website may be entitled to access any personal information provided. 

 

Children 

We will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18 years of age you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian. 

 

Further Information 

As permitted by applicable law, you may have a right of access, rectification and deletion of information collected about you, and the right to oppose, for legitimate reasons, the processing of this information. To exercise these rights, please contact us using the contact details below. We request that you provide us with as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing that information to you. In certain circumstances, we may not be required by law to provide you with access or to correct your personal information. If that is the case, we will give you our reasons for that decision. Where we decide not to update your personal information, you can request us to attach to the personal information a statement of the update sought. 

We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date. 

 

Recruitment Privacy Policy 

Sheshea Naturals is committed to respecting the privacy of your personal information. This Recruitment Privacy Statement sets out our personal information management practices in relation to recruitment. 

References to “us”, “we” and “our” are references to NTS and references to “you” or “your” are references to you the individual whose personal information we handle. 

 

Personal Information Collected 

Personal information we may collect includes your name, address, phone and other contact details (fax, email etc),billing address, shipping address, payment information (including credit card numbers, email address, and phone number 

Generally, we try to collect personal information directly from you, for example when you submit a job application to us. We may also collect personal information from other sources including publicly available information (including the internet), our related companies, your representatives, your social media profiles that are public or connected to ours, information service providers and the other parties with whom we exchange personal information as described here. 

Without your personal information we may not be able to progress considering you for positions with us. 

 If you provide us with someone else’s personal information you must ensure they have consented to their personal information being provided to us based on this Recruitment Privacy Statement. 

 

Use and Discolsure of Personal Information 

We collect, use and disclose personal information for a number of reasons, including to: consider your application for a position with us, consider you for other positions, conduct screening checks, manage our recruitment process, protect against fraud or theft, work with our related companies and service providers, maintain and update our records, conduct research and analysis, protect and uphold the rights, property and safety of us, our customers and others and facilitate acquisitions and potential acquisitions of our business and assets. 

We may exchange personal information about you with related Sheshea Naturals companies, academic institutions, health service providers, professional and trade associations, law enforcement agencies, referees, your current and previous employers and our service providers. Our service providers may include companies that assist Sheshea Naturals with recruitment, screening/identity check, data processing and analysis, research, mail, promotional, contact centre, technology, banking, payment or maintenance services. 

Third parties to whom we disclose personal information may be located in other countries. 

 

Further details 

The Sheshea Naturals Privacy Policy contains further details about our handling of personal information, including information about how you may access or update your personal information that we hold and how we deal with your concerns. The Privacy Policy is available on request. 

Our details 

Sheshea Naturals is registered in the United Kingdom with Company number 12213355.  

1. Our principal place of business is at International House, 24 Holborn Viaduct, London, EC1A 2BN. 
2. Our official e-mail address:  help@shesheanaturals.com 

Modification  

We reserve the right to revise the terms of these policies. If you have any questions or feedback about privacy, please contact us at help@shesheanaturals.com